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Corporate Social Responsibility

Overall Policies

The Company and its subsidiaries focus on operating its business taking into account the ethics and Good Corporate Governance, including transparency and a commitment to promoting the interests of the economics, community and the environment through its Corporate Social Responsibility (CSR) policies. As part of its CSR policies, the Company and its subsidiaries organize charitable events encouraging its employees to participate in various activities, including environmental conservation, supporting sporting events as well as supporting religious and cultural traditions to sustainably strengthen the society and community.

1. Operation and Preparation of Report

Considering the CSR, the Company has stipulated its CSR policies as follows:

  1. To emphasize the fair and legitimate business operation, taking into account the compliance of relevant laws and regulations, transparency and disclosure of material information which can be verified. In addition, the Company adheres the fair and just allocation of benefits to all relevant parties e.g. its shareholders, customers, business partners, employees, community and society. The Company is also observed the transparency of disclosure focusing on the importance of the Good Corporate Governance.
  2. To carry on its business focusing on the Good Corporate Governance, ethics and compliance of relevant laws and regulations. The Company further emphasizes the anti-corruption, including wrongful misconduct or refraining from performing duties, breaches of laws, ethics, rules and regulations or policies of the Company for its own interests e.g. ask for, accept, offer or agree to give any property including other benefits to government officials or other person dealing the business with the Company.
  3. To emphasize the management of human resources in all steps for optimization, including the continuity of recruitment and development of personnel and employees training, fair and proper determination of remuneration and benefits, commitment to promoting the qualified employees as well as maintaining safe working environment for employees.
  4. To support the policies on environmental and energy conservation, for which the Company has continuously carried out its airport management on an environmentally-friendly basis such as to conduct the survey and to prepare the Environmental Impact Assessment (EIA) Report prior to the construction of the airports, to organize and ensure that the planning and procedures for the operation of the business shall not affect the surrounding environment and community. In addition, the Company also participates in the activities focusing on the protection of the earth, including to reduce global warming and energy consumption by organizing the campaign for power and paper saver and reduce the use of elevators.
  5. To stipulate a policy encouraging social activities such as athletes, cultural, Buddhism, youth improvement, which the Company has previously created every year at our head office and other airports such as blood donation, "making merit to priest" project, art camp for kids and other activities to raise funds for Charitable projects.

2. Activities For the Benefit of the Environment

The company and its subsidiaries continuously organize activities for the benefit of society and environment for examples; Love Earth, Save Earth: Marine and Coastal Restoration, and Love Earth, Save Earth: Love Samui, Save the Coconut Trees. This year, "the Company" has initiated the Corporate Carbon Footprint at Samui Airport which is certified by Thailand Greenhouse Gas Management Organization (Public Organization)'s carbon footprint logo as the first airport in Thailand from the screening round on September 7th, 2016. This certification, expiring in one year or on September 6th, 2017; was resulted from data accumulation from many different areas of work including the airport part and the airline part at Samui Airport factored into a calculation for the volume of the Greenhouse Gases-GHGs released from all the activities (in the equivalent carbon dioxide unit) in 3 areas including 1. Direct GHGs Release as in burning petrol 2. Indirect GHGs Release as in electrical utility in the office and 3. Other indirect GHGs Release as in burning paper or else.

The benefits of creating the Corporate Carbon Footprint is to manage the risk in running a sustainable business, to be geared up to the carbon tax measures, as well as receiving supportive data to find measures and target to diminish the release of the Greenhouse Gases-GHGs in demonstrating the responsibility to the society and environment alike.

Moreover, "the Company" strives on using only the products that are environmentallyfriendly for the in-flight service. Considering our daily consumption from what we cater to our passengers in flights, we must therefore, realize what illicit effect it could bring to our environment afterwards. Therefore, our product selection process has taken shape under proper criteria as follows.

3. Anti-Corruption Policy

The Company has always conducted its business by adhering to Good Corporate Governance, business ethics, and laws. Also, the Company has communicated, publicized for acknowledgment and understanding of not to demand, or agree to receive money, items, or any other benefits, including not to act in the way which may give rise to such actions, either for the benefits of the Company, oneself or others; and these have been prescribed in the Company's Code of Conduct as fundamental guidelines for our employees.

Additionally, the Company emphasizes the significance of anti-corruption; Policy so that the Company's guidelines of avoiding and opposing corruption issues are more explicit. In this regard, the Company's directors, executives, employees, including the Company' subsidiaries and the businesses over which the Company has controlling power will not or support any corruption behaviors in whatever forms and will strictly comply with fundamental guidelines in Anti-Corruption Policy, including cooperate with the internal audit investigation with an aim to avoid and correct corruption behaviors which may arise internally.

The Company has established the following guidelines for preventing corruption:

  1. Define the principles for giving or receiving gifts or entertainment as part of the Company's Code of Conduct. Employees must not offer, demand, receive, or agree to receive money, items, meals, entertainment, or any other benefits which may give rise to the suspicion of bribery and corruption behavior. Gifts received should be modest, and should not be cash or cash equivalents. Employees must always be aware that all actions and non-actions must take into consideration transparency, fairness, and accountability.
  2. Set out regulations on procurement, and objectives for entering into transactions, entering into agreements, and disbursement; whereby each step requires definitive supporting documentation, as well as specify approval limits and authorization approvals for each level
  3. Arrange to put in place an internal audit system to cover finance, accounting, recording information, and other aspects of accounting and finance to ensure that financial transactions are entered into for approved purposes, and that business is conducted with transparency.
  4. Communicate the values of Good Corporate Governance, as well as the Anti-Corruption Policy, to work units within the Company, its subsidiaries, and the businesses over which the Company has controlling power via various channels such as employee training, the Company's internal communication channels, such as the Company's website or intranet, to inform the relevant parties to ensure further compliance.
  5. The Audit Committee has the duty to audit and review transactions of the Company to ensure that the Company has sufficient good corporate governance in line with the relevant policies and requirements. If the Audit Committee has found or has any question about any transaction or action which may affect the Company's transparency in its business operation, the Audit Committee may independently report such a transaction or action to the Board of Directors and/or the President (as the case may be as it deems appropriate) in order for the issue to be addressed timely and appropriately.
  6. Establish whistleblower channels for reporting to or filing complaints with the Audit Committee in the event that encounter situations which may constitute dishonest behavior or misconduct by individuals, as well as the Company. Whistleblowers can raise their concerns or file complaints, and submit details and evidence by mail to the following persons at Bangkok Airways Public Company Limited, No. 99 Mu 14, Vibhavadirangsit Road, ChomPhon, Chatuchak, Bangkok 10900, based on the type of issue as follows:

    Issue Recipient
    Violations of the law, dishonest behavior, violations of the work rules and Code of Conduct The President or the highest-ranking officer of the Human Resources Department
    Matters which affect the reputation and image of the Company The President
    Non-compliance with the Code of Conduct by Directors The Chairman, the Chairman of the Audit Committee, or the Company Secretary
    Irregularities regarding financial transactions The Chairman of the Audit Committee

  7. In order to prevent any potential adverse impact on whistleblowers, the Company has put in place mechanisms to protect them by establishing a confidentiality policy regarding their identity. Therefore, if information regarding whistleblowers is disclosed, persons who are responsible for such information shall be subject to disciplinary action in accordance with the Company's Work Rules.

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