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Since 2019 through to 2020, world economy has suffered continual slow down. In addition, the need to contain COVID-19 pandemic has severely affected businesses with direct impact on tourism industry in particular. In Thailand, the announcement of policies and measures to restrict travel and tourism in order to stop the spread of disease in accordance to the governmental policy and announcement by the Civil Aviation Authority of Thailand has affected the Company.

As a consequence, Bangkok Airways Plc and its joint venture companies such as Bangkok Flight Services Company Limited and Bangkok Air Catering Company Limited had to impose continual cost saving measures to maintain operation of the business. However the Company made adjustments on its business plan to maximize existing assets with a view to generate revenue from increased chartered flights and cargo services. In addition Bangkok Air Catering adjusted it products and increased sales channels in consistence with current situation.

However, there is some good news, that Bangkok Air Aviation Training Center Company Limited, a subsidiary of the Company, has been appointed by International Air Transport Association (IATA) as the regional aviation training center and certified by Civil Aviation Authority of Thailand as aviation training institute.

With regard to investment, in June, the Company under the name of BBS Joint Venture, participated in contract signing ceremony between U-tapao International Aviation Company Limited and Eastern Economic Corridor Office of Thailand for joint investment in U-tapao Airport and Eastern Airport City Development Project at Santimaitri Building, Government House. A master plan has already been submitted to the Eastern Economic Corridor Office of Thailand (EEC) to determine the locations and connecting points of infrastructure and the project’s major utilities.

Lastly, on behalf of the Board, Executive Committee and all members of staff, I would like to express sincere appreciation to all customers, business partners and shareholders for their confidence in and support to the Company during this difficult period of time. However the Company shall continue to focus on providing the service with consideration on highest safety and hygienic standard for passengers, front line staff and everyone involved in flight operations with added focus on social responsibility in order to achieve the Company mission "to be the best airline in Asia".