It was another year with a great pride for us in 2019 as The Company was bestowed upon the world-class distinctions of “The World’s Best Regional Airline for 2019” and “Asia’s Best Regional Airline for 2019” from SKYTRAX for the fourth year running. These awards are evident to our dedication in leveraging the service standard with utmost priority on safety.
With the recession of the world’s economy that continues to take effect, the travel industry has been directly impacted. Thai Baht becomes strong against the world’s key currencies. The airline business, therefore, got subsequently affected by travelers diverting their destinations instead of coming to Thailand. However, The Company still focuses on developing our service in many aspects such as shifting the previous reservation system to Amadeus, changing several flight operation support systems for examples, flight control system, flight planning system, crew management system, and organization development system (SAP-ERP). Moreover, The Company has also invested in other relevant businesses such as establishing a new subsidiary: Bangkok Air Aviation Training Center Co. Ltd. (BATC) This new company aims to provide flight training service expected to open for business in 2020.
Meanwhile, the Joint-Ventured companies: Bangkok Flight Services Co., Ltd. and Bangkok Air Catering Co., Ltd; have also expanded their business. With the current operations at Suvarnabhumi Airport, Phuket Airport, and Samui Airport; Bangkok Air Catering has recently opened another facility at Chiang Mai Airport as well.
Furthermore, The Company has entered additional codeshare agreement with Turkish Airline by emphasizing on expanding the route network that responds to the needs of passengers and other airline partners. The Company also opened new flight routes such as Bangkok – Cam Ran (Vietnam), Chiang Mai – Krabi, and Chiang Mai – Luang Prabang (Laos). Of late, The Company also added flight frequency routing Bangkok – Danang (Vietnam) to two daily flights.
On the Corporate Social Responsibility front, The Company has joined the Market Governance Promotion Initiative in Celebration of the Auspicious Occasion of His Majesty the King’s Coronation with the Securities and Exchange Commission (SEC) to follow the royal initiative on the self-sufficient economy by running business with responsibility and considering the benefits it may have on society and environment to foster the country’s sustainable growth towards the future.
On behalf of the committee, management and all staffs, I’d like to thank our clients, business partners, and the shareholders who have always supported us and believe in The Company’s business operation. The Company is determined to provide service with utmost safety for passengers, on-duty staffs, as well as those involved in all flight operations. We also abide to the good governance principle in running business. All management and staffs are prompted to devotedly perform our duty in order to achieve Asia’s leading airline status aspired in our vision: “Striving towards excellence, as the best airline of Asia”