The continual impact of Covid-19 pandemic until 2021 put pressure on global tourism business to cope with several waves of infection caused by mutation of the virus. In Thailand, the government and Civil Aviation Authority of Thailand (CAAT) announced policies and measures on Travel and Tourism Control to curb spread of virus. The policy included prohibition on cross country travel which forced Bangkok Airways to temporarily suspend flight operation in July and August 2021, in compliance with CAAT announcement. Flight services resumed once again in September 2021 on several routes such as Bangkok- Samui, Bangkok-Chiang Mai, Bangkok Sukhothai, Bangkok Lampang and Bangkok Phuket.

However, the Airline set suitable plans for flight operation in consistence with government policy during the pandemic and started to operate special flight services under pilot project to open the country such as Phuket Sandbox and Samui Plus model in support of Thailand tourism sector. After the announcement by the government to open up the country on 1 November 2021, international travelers started to come back to Thailand once again. To enhance visitors’ confidence, the Airline set measures for officers on-duty to be fully vaccinated and strictly observe public health guidelines.

As for the Company, policy and measures on Cost Saving had been established and put into practice, together with cancellation of lease agreement with Samui Property Fund. After cancellation of the Fund, the Company is able to operate Samui Aiport without any obligations to the Fund.

On behalf of Board of Directors, Executive Management Committee and all employees, we would like to share a piece of good news that in 2021, Bangkok Airways Public Company Limited was voted by passengers worldwide to receive two Skytrax awards as World Best Regional Airline and Best Regional Airline in Asia for five consecutive years. On this occasion we would like to thank all customers, business partners and shareholders for your continuous trust and support rendered to the Company. Please be assured that we will continue to provide services with highest standard of safety and good health for all passengers, employees and everyone in flight operation including consideration of social responsibility. “To be the Best airline in Asia”

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